Automated Email Sequence

Pre-written series of emails sent automatically based on triggers or schedules

Definition

An automated email sequence (also called drip campaign or nurture sequence) is a series of pre-written emails that are automatically sent to contacts based on specific triggers (form submission, purchase, abandoned cart) or time delays (Day 1, Day 3, Day 7). Modern AI-powered sequences adapt send timing, content selection, and sequence progression based on individual recipient behavior like email opens, link clicks, and website activity. Effective sequences provide value, build relationships, and guide prospects through the customer journey without manual intervention.

Real-World Example

When a prospect downloads an ebook, they automatically receive: Day 1 - Welcome email with resource access, Day 3 - Related case study, Day 7 - Invitation to live demo, Day 10 - Pricing information. If they click the demo link, the sequence pauses and a sales alert triggers.

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