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Service 02

Voice AI & Conversational AI.

Your customers want to talk. Your AI can listen, qualify, and convert—24 hours a day, 7 days a week, without a single missed call or unanswered message.

👤
Sarah Mitchell
+65 9123 4567
Incoming Call...
🤖
AI Answering
00:00
AI Handling Call
Response: 0.8s
📅Appointment Booked!
📊Lead Score: 92/100
🌙24/7 Active
800+
Calls handled per month (avg. client)
120h
Team hours saved per month
45%
Improvement in lead quality

Use Cases

Every customer touchpoint, automated.

Inbound Lead Receptionist

AI answers every call, qualifies leads, and books appointments automatically—24/7, no missed opportunities.

Outbound Prospecting

Scale your outreach with AI that handles first-touch calls, qualifies interest, and hands off warm leads to your team.

Appointment Booking

Automated scheduling that integrates with your calendar and reduces no-shows with AI-powered reminders.

Customer Support Agent

Handle tier-1 support queries, FAQs, and escalation routing without human agents.

Chat & WhatsApp Automation

Deploy intelligent chatbots across your website, WhatsApp, and social channels.

Post-Purchase Follow-up

Automate review requests, upsell conversations, and loyalty touchpoints via voice and chat.

How We Deploy

01

Discovery

Map your call flows, scripts, and qualification criteria.

02

Build

Train and configure your AI agent with your brand voice and knowledge base.

03

Test

Extensive QA testing with real scenarios before going live.

04

Launch & Optimize

Go live and continuously improve based on real conversation data.

Who It's For

Best suited for businesses with high call and message volume.

Financial Services & Insurance

Brokers, advisors, and insurers handling high inbound enquiry volume. Voice AI pre-qualifies leads 24/7 and books consultations without a receptionist.

Healthcare & Clinics

Medical and dental practices in Singapore and Indonesia managing appointment scheduling, reminders, and follow-up calls without overwhelming admin staff.

Real Estate Agencies

Property teams handling portal leads that arrive at all hours. Voice AI qualifies buyer intent, budget, and timeline before an agent picks up the phone.

High-Volume B2B Sales Teams

Sales organisations doing outbound prospecting at scale. Voice AI handles first-touch qualification so human reps only speak to warm, interested leads.

FAQ

Common questions, answered.

How human-like is your Voice AI?
Very. We use enterprise-grade voice models that handle natural conversation flow, interruptions, pauses, and even small talk. Most callers cannot distinguish the AI from a human agent in standard service interactions.
What languages does Voice AI support?
Our Voice AI agents support English, Mandarin, Bahasa Indonesia, and Bahasa Melayu out of the box. Additional languages can be added based on your market requirements.
Can Voice AI handle complex enquiries?
Voice AI excels at structured conversations: qualifying leads, booking appointments, answering FAQs, and processing standard requests. For complex or sensitive queries, it seamlessly escalates to human agents—maintaining context throughout.
How do you ensure Voice AI stays on-brand?
Every agent is trained on your brand voice, product knowledge, and service scripts during a two-week onboarding process. We run test call batches and refine responses until the agent consistently represents your brand accurately.
What happens when the AI cannot answer a question?
The agent is programmed to recognise the limits of its knowledge and gracefully hand off to a human team member—providing the live agent with a full transcript and call summary so the customer never has to repeat themselves.
Response within 24 hours

Ready to deploy your AI voice agent?

Most deployments go live within 2 weeks. Tell us about your call volumes and we'll outline the right setup for your business.

  • Discovery call within 24 hours
  • Free call flow and ROI analysis
  • No obligation — just a genuine conversation
  • Supports English, Mandarin, Bahasa Indonesia & Malay

Tell us about your project

No spam. No hard sell. Response within 24 hours. Your data is handled in accordance with Singapore's PDPA and never shared.