Privacy Policy
Last Updated: February 9, 2026
ONNIFY Works ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter or marketing communications
- Request a consultation or quote
- Use our services or AI automation solutions
This information may include:
- Full name
- Email address
- Phone number
- Company name and job title
- Business address
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data and other usage statistics
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI automation services
- Communication: To respond to your inquiries, send updates, and provide customer support
- Marketing: To send promotional materials and newsletters (with your consent)
- Analytics: To analyze website usage and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud, abuse, and security threats
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- SSL/TLS encryption for data transmission
- Secure storage systems with access controls
- Regular security audits and updates
- Employee training on data protection practices
- Restricted access to personal information on a need-to-know basis
4. PDPA Compliance (Singapore)
As a Singapore-based company (UEN: T24LL1015J), we comply with the Personal Data Protection Act 2012 (PDPA) and its amendments.
Under PDPA, you have the right to:
- Access your personal data we hold
- Correct inaccurate or incomplete data
- Withdraw consent for data collection and use
- Request deletion of your personal data (subject to legal requirements)
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
6. Third-Party Services
We may use third-party service providers to help us operate our business and deliver services. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.
Third-party services we use may include:
- Cloud hosting providers
- Email marketing platforms
- Analytics services (e.g., Google Analytics)
- Customer relationship management (CRM) systems
- Payment processors
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary based on:
- The nature of the information collected
- Legal and regulatory requirements
- Business needs and legitimate interests
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data
- Right to Correction: Request correction of inaccurate data
- Right to Deletion: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain processing activities
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us using the information provided below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ONNIFY Works
60 Paya Lebar Road, #07-54
Paya Lebar Square
Singapore 409051
UEN: T24LL1015J
Email: privacy@onnifyworks.com
Phone: +65 8951 7354